High Peak Privacy Policy

Data Collection Practices

Personal information we collect and process includes:

2. Our Use of Information

Your personal information is utilized for these purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity to confirm you meet our rental criteria. Our team ensures a seamless vehicle collection and return process. Additionally, we manage payment transactions, including deposits and associated charges, to provide a smooth rental experience.
• Client Interaction (Legitimate Interest/Contract Fulfillment):
  • We send booking confirmations, updates, and essential rental details. We also address your inquiries and offer customer support. Notifications about service or policy changes will be provided.
• Marketing Preferences (Consent and Legitimate Interest):
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you wish.
• Service Enhancement through Legitimate Interests:
  • Evaluating website interactions to refine user experience and operational efficiency. Researching to improve our vehicle selection and service offerings.
• Legal Compliance and Obligations:
  • Adhering to legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

At High Peak Car Hire, we apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, changes, disclosure, or destruction. Our security practices involve encryption, restricted access, secure servers, and routine security evaluations. Nonetheless, it is important to recognize that no method of online transmission or electronic storage can be deemed entirely secure.

Data Retention Policy

High Peak retains your personal information solely for the duration needed to achieve the specific purposes for which it was collected. This includes compliance with legal, accounting, and reporting obligations. The length of retention may differ based on the type of information and the circumstances surrounding its processing.

Your Rights Explained

Your Rights Under UK Data Protection Law

• Accessing Your Information: Obtain your personal information records from us.

Contact us below to exercise your rights.

Cookies and Tracking Policy

High Peak Car Hire employs cookies and related technologies to improve your online experience, monitor site traffic, and tailor content to your interests. You can adjust your cookie settings directly in your browser to control your preferences.

Policy Changes

High Peak Car Hire may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be clearly marked on this page with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Contact High Peak

For inquiries regarding our Privacy Policy and data practices, please reach out: